Shipping typically takes 4-16 days. Please note that delivery times may vary due to factors beyond our control.
We offer a 15-day return period. If you're not satisfied with your purchase, you can request a return within 14 days of receiving your item. Please make sure the item is in the same condition as when you received it, with tags and in its original packaging. Contact us at [email protected] to initiate a return.
Perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, gases, sale items, and gift cards are not eligible for return.
To initiate a return, please email us at [email protected] with your order number and the reason for the return. If your return meets our criteria, we will provide you with a return shipping label and instructions on where to send your package.
Once we receive and inspect your return, we will notify you if the refund is approved. If approved, the refund will be processed within 10 business days and credited to your original payment method. Please note that your bank or credit card company may take additional time to process the refund.
You can reach out to us at
Email : [email protected]
call us : +44 7380 423160
for any inquiries, support, or feedback.
Currently, we only ship within US. For international shipping options, please contact us.
If your order arrives damaged, please contact the shipment carrier to file a claim. Remember to save all packaging materials and damaged goods before filing a claim.
We recommend returning the item you have and making a separate purchase for the new item to ensure a quicker process.
You will receive a Shipment Confirmation email with your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.